Winnah Javier-Fajarillo, BSN, RN

Chief Executive Officer
winnah@akindheartinc.com

A Heart-Driven Leader in Senior Care

For Winnah, caregiving is more than a profession—it’s a deeply rooted calling shaped by her upbringing, values, and unwavering commitment to serving others. As the Founder and CEO of A Kind Heart Healthcare Services, Winnah brings a unique blend of Filipino values and American healthcare excellence to ensure that seniors receive not just care, but compassion, dignity, and love.

From the Philippines to the U.S.: A Journey of Dedication

Winnah’s journey into healthcare began in the Philippines, where she trained as a registered nurse and developed a profound respect for elder care. In Filipino culture, elders are cherished and cared for within the family, a value that was instilled in her from childhood. Inspired by her grandmother’s kindness and generosity, she carried this deep sense of respect and service with her when she moved to the United States. Determined to continue her passion for nursing, she re-earned her RN credentials in the U.S., dedicating years to working in hospital settings. However, her heart always gravitated toward seniors, and she saw an opportunity to make a greater impact beyond hospital walls—one where care could be more personal, meaningful, and rooted in connection.

The Birth of A Kind Heart Healthcare Services

With the encouragement of her husband and the unwavering support of her two children, Winnah shifted her focus from acute hospital care to helping seniors age with dignity in their own homes. This vision led to the creation of A Kind Heart Healthcare Services, an agency built on the very principles that shaped her life—respect, compassion, and a belief that every senior deserves to be valued, heard, and loved. “We strive to create a nurturing environment where every client feels valued, respected, and loved,” Winnah shares. “Our vision is to be a beacon of hope and support in the community, fostering connections that enrich the lives of seniors and their families.”

A Legacy of Compassion

Winnah’s passion, leadership, and unwavering commitment to senior care continue to shape A Kind Heart Healthcare Services into more than just a home care agency—it is a lifeline of support, love, and dignity for seniors and their families.
Looking to the future, Winnah hopes to expand A Kind Heart’s impact on the community, further strengthening its mission of compassion and service. A Kind Heart remains deeply committed to giving back, believing that care should have no boundaries.

Bernard Fajarillo

Chief Finance Officer
bernard@akindheartinc.com

As the Chief Financial Officer (CFO), Bernard brings a unique blend of business expertise, construction knowledge, and a deep understanding of senior care needs.

With a degree in Urban Planning and Architecture and a minor in Construction Management, Bernard has dedicated the past 24 years to building and shaping care environments. As the founder of his construction firm, he has played a pivotal role in assisting nearly 500 Adult Family Home (AFH) owners in creating safe, functional, and senior-friendly living spaces.

Through this work, Bernard gained firsthand insight into the challenges seniors face in residential care settings. His top priority has always been ensuring safety, from thoughtful structural design to accessibility features that promote comfort and independence.

Bernard applies his expertise to enhancing senior care beyond construction—ensuring that the agency operates with financial strength, sustainability, and a continued focus on delivering high-quality, person-centered care.

With his strategic leadership and commitment to senior well-being, Bernard helps A Kind Heart continue its mission of providing compassionate and safe care environments for those who need it most.

Ian Francis

Operations Manager
ian@akindheartinc.com

As the Operations Manager, Ian brings a strong foundation in healthcare, leadership, and a deeply personal connection to senior care. With a Bachelor of Science in Nursing and extensive experience in both government and private sectors before joining the company, Ian has dedicated his career to ensuring operational excellence while keeping compassionate care at the heart of every service.

For Ian, senior care is not just a profession—it’s a lifelong passion shaped by his upbringing. Growing up, his grandparents lived with his family, becoming an inseparable part of his childhood. Their stories, wisdom, and presence instilled in him valuable life lessons that continue to guide him today.

"Through those moments, I realized that simply being there—even just to listen—brings them so much joy," Ian shares. This profound understanding of emotional connection and dignity in aging has become the foundation of his leadership at A Kind Heart.
More importantly, he reminds every team member of a core philosophy: “Care for our seniors as your clients, but love them as family.”

With Ian’s leadership, dedication, and deep respect for seniors, A Kind Heart Healthcare Services continues to uphold its mission of compassionate, family-centered care—one kind heart at a time.

Ryan Lambers

Client Relation Manager
ryanl@akindheartinc.com

As the Client Relations Manager, Ryan is dedicated to fostering strong relationships with clients and families, ensuring they receive the personalized support and guidance they need. With a Bachelor of Arts in Business Administration and extensive experience assisting clients in the Adult Family Home business, Ryan brings both expertise and a deep understanding of senior care operations to his role.

At the core of Ryan’s work is a passion for client advocacy and relationship-building. His goal is to ensure that every individual and family who reaches out to A Kind Heart Healthcare Services feels heard, valued, and confident in the care they receive. Ryan routinely reaches out to clients and personally visits them to ensure that the services provided meet the highest standards of care. His hands-on approach allows him to gather valuable feedback, address concerns, and maintain strong client relationships built on trust and reliability.

With his expertise, professionalism, and commitment to client satisfaction, Ryan plays a key role in upholding A Kind Heart Healthcare Services’ mission of excellence in senior care.

Darryn Chua, BSN, RN

Care Manager, Home Health
darrynac@akindheartinc.com

As a Home Health Care Manager, Darryn combines extensive clinical experience with a passion for personalized, high-quality senior care. With a Bachelor of Science in Nursing from the University of St. La Salle - Philippines and a Diploma in Business Management with a Specialization in Healthcare Services from NTEC Auckland, Darryn brings a strong medical and administrative foundation to her role.

Darryn has an extensive background in emergency and acute care, having served as an Emergency Nurse at Overlake Hospital Medical Center and Kaiser Permanente, where she gained expertise in trauma nursing, stroke care, cardiac life support, and pediatric emergency response.

At A Kind Heart Healthcare Services, Darryn applies her emergency and hospital nursing experience to home health care, ensuring that clients receive the highest standard of medical oversight, care coordination, and support. She is committed to enhancing client well-being, promoting independence, and working closely with families and caregivers to create a safe and nurturing home environment.

With her strong clinical background, leadership in healthcare, and dedication to patient-centered care, Darryn plays a key role in ensuring that A Kind Heart Healthcare Services continues to provide exceptional home health services tailored to each client’s needs.

Princess Capistrano

Care Manager, Home Care
princess@akindheartinc.com

As a Care Manager, Princess brings a wealth of experience in medical assistance, patient care, and healthcare coordination. She is a Certified Nursing Assistant and Certified Medical Assistant, with a strong background in clinical procedures, patient support, and administrative efficiency.

Prior to joining A Kind Heart Healthcare Services in 2022, Princess gained extensive experience in the pharmaceutical industry, further strengthening her knowledge of medications, healthcare processes, and patient advocacy. Her expertise allows her to bridge the gap between clinical care and personal support, ensuring that every client receives the highest standard of service tailored to their evolving needs.

For Princess, understanding the continuous and ever-changing needs of each client is at the core of senior care. She believes that closely working with the care team and, most importantly, family members, provides peace of mind and reassurance—not just for the client, but for their loved ones as well.

At A Kind Heart Healthcare Services, Princess plays a vital role in coordinating and overseeing client care, ensuring that seniors receive personalized, compassionate, and high-quality support.

Her dedication to client well-being, attention to detail, and passion for senior care make her an essential part of the team, helping clients live with dignity, comfort, and respect while fostering strong connections between caregivers, families, and healthcare professionals.

Gian Rosales

HR Manager
hr@akindheartinc.com

As the Human Resource Manager, Gian brings a diverse background in business operations, workforce management, and organizational leadership. With a Bachelor of Science in Electronics and Communications Engineering and extensive experience across corporate, e-commerce, and community leadership, Gian ensures efficient HR operations and a well-supported workforce.

Beyond corporate leadership, Gian has extensive experience in people management and community service. As a Worship Services Admin and Discipleship Coordinator at their church, he was responsible for training and equipping congregation members, designing educational programs, and leading eight ministry heads. His ability to mentor, organize large-scale events, and foster meaningful connections translates seamlessly into his role in human resources, where he ensures that A Kind Heart’s staff are well-supported, trained, and aligned with the company’s mission.

His passion for people development and operational excellence helps create a structured, engaging, and mission-driven work environment. Committed to fostering a positive workplace culture, Gian plays a key role in ensuring that A Kind Heart’s team is empowered, well-trained, and dedicated to providing exceptional senior care.

Jimmy Abungan

Staffing Manager
schedule@akindheartinc.com

As the Staffing Manager, Jimmy plays a vital role in ensuring that seniors receive the highest standard of care by placing the right caregivers in the right roles. With five years of experience in senior care and a strong foundation as a Certified Nursing Assistant (CNA), Jimmy understands the importance of compassionate, skilled, and well-matched caregivers in creating a nurturing environment for seniors.

With a Bachelor of Science in Information Technology, Jimmy brings a unique blend of technical expertise and hands-on caregiving experience, allowing him to efficiently manage staffing operations while prioritizing person-centered care. His commitment to quality assurance, caregiver training, and seamless scheduling ensures that every client receives reliable, professional, and compassionate support.

Beyond staffing coordination, Jimmy is deeply dedicated to enhancing the lives of seniors. He holds multiple professional certifications, including Dementia Specialty, Mental Health Specialty, Nurse Delegation, and Home Care Aide Certification, reinforcing his expertise in providing and overseeing specialized care.

At the heart of Jimmy’s work is his commitment to compassionate, respectful, and holistic senior care. He believes in fostering an environment where seniors feel valued, respected, and empowered to thrive physically, emotionally, and socially.
With three years of dedicated service at A Kind Heart Healthcare Services, Jimmy continues to be an integral part of the agency’s mission—ensuring that every caregiver placement reflects excellence, empathy, and the highest standards of care.

Charmaine Pacaldo

Admin Assistant / Finance Associate
adminsupport@akindheartinc.com

As an Administrative Assistant and Finance, Charmaine plays a vital role in streamlining operations, managing financial processes, and providing essential administrative support. With a Bachelor of Science in Psychology, she brings a unique understanding of client needs, organizational efficiency, and workplace dynamics, ensuring that the company’s administrative and financial functions run smoothly.

Before joining A Kind Heart Healthcare Services, Charmaine worked as a Case Manager in the Consular Department, where she gained extensive experience in case management, client communication, document preparation, legal research, and compliance.

At A Kind Heart Healthcare Services, Charmaine is committed to ensuring seamless administrative and financial operations, allowing the care team to focus on delivering exceptional, client-centered care. Her dedication to efficiency, organization, and supporting both clients and staff makes her an integral part of the team.